Contact Us

Shavano Park Police Department

900 Saddletree Court

Shavano Park, TX 78231


EMERGENCY dial 911


NON-Emergency  804-0110  (Push #1 at the prompt)


Police Administration  210 492-9248

(Not answered before 8:00 a.m., after 5:00 p.m.or on weekends)

fax: 210 492-2824


You can also use our contact form. 

Office Hours

The Police Administration offices are open during the following hours:                    


0800-1700   Monday - Friday excluding holidays.








To claim an item of found property contact Shavano Park PD in person Monday-Friday between the hours of 8 a.m.-4:30 p.m.  You will need to be able to identify the item and a government approved identification will be required.


Contact Lt. Mario Nakazono at 492-9248 for more information or to make an appointment.




  • How do I obtain a copy of a crash report or police offense report?

Contact the Police Records Clerk at 210-492-9248 or email  A copy fee may be required. 

  • My car was towed.  How can I find out where it is and how to get it back?

Contact Banis Towing at 210-647-3994 or Mobile City Towing Services at 210-698-1250.  Be prepared to show proof of ownership and insurance in addition to any fees.

  • I have a casual question regarding police services. What number should I call?

Call 492-9248 between 8:00 a.m.-5:00 p.m. M-F.  If you call after hours or on the weekend leave a message on the voicemail.  If you need POLICE, FIRE, or EMS service NOW then dial 9-1-1 or call 804-0110 if it is not an emergency.  The dispatcher will send a police officer, fire services, or EMS to your location. 

  • I have a Code Enforcement complaint or question. Who do I call?

You may call the Police Department at 492-9248 or City Hall at 493-3478.  The Police Department phone is answered between 8 a.m. and 5 p.m. M-F except holidays.  If you call after hours you may leave a brief message and your phone number and an officer will call you back the next business day.

  • Can I get fingerprinting services?

Yes.  Residents of Shavano Park are not charged a fee.  Non-residents fee is $25.00 for two cards.  It is a good idea to call ahead to save time. Call 492-9248 8a-5p M-F.

  • I'm going on vacation. Can I get police to check my home while I'm away?

We will be glad to check your home while you're away. Call 492-9248 or there is an online form at  There is no fee for this service!

  •  My pet was lost.  How do I find out if it has been picked up?

All domestic pets found or turned in to the Police Department are turned over to DeZavala-Shavano Veterinary Clinic.  You can reach them directly by phoning 210-699-3939.  Or you can email your pet info to to be placed on the watch list.

  •  How do I obtain a Shavano Park resident sticker for my vehicle?

Stop by the Shavano Park City Hall during business hours or call 492-9248 for more informations.  You will need documentation to show proof of residency (driver's license, Texas ID card, or other proof of residency).

Useful Links

Shavano Park Crime Stats

Crime Prevention



      Can we find your address in an emergency?  Is your address posted at the front of your house where Police, Fire, or EMS responders can see it?

      Address numbering for your home should be readily visible to any emergency responder.  Bexar County 911 and Shavano Park Police recommend that numerals used to mark your address follow these simple guideline:

  • Use 3"- 5" numerals
  • Contrasting color to the background;
  • Conspicuously posted, i.e. mailbox, driveway entrance, or front of house
  • Post on both sides of mailbox for visibility from either direction






Tis the holiday shopping season.  Several burglaries have been reported since Nov. 9.   No specific target areas have been noted.  

Call 9-1-1 if you notice anything suspicious.



Crime Blotter


Week of May 25, 2014

  • Burglary of vehicle - 3600 blk Paesanos Pkwy
  • Burglary of vehicle - 3600 blk Paesanos Pkwy
  • Burglary of vehicle - 3600 blk Paesanos Pkwy

Week of June 22, 2014

  • Burglary of vehicle - 100 blk Tuscany Way (mid-afternoon)


Week of July 13, 2014

  • Burglary of residence - 100 blk Bent Oak (early afternoon)
  • Burglary of vehicle - 300 blk Cinnamon Oak (early afternoon)


Week of October 5, 2014

  • Burglary of residence - 100 blk Winding Ln (evening)


Week of November 9, 2014

  • Burglary of residence - 100 blk Bent Oak (day)
  • Attempted Burglary of residence - 100 blk Chimney Rock (night)
  • Burglary of residence - 100 blk Tuscarora Trail 
  • Burglary of vehicle - Branch Oak Way